Most SMEs want renewables commitment from energy supplier

A significant majority of small and medium-sized businesses (SMEs) want their energy supplier to be more committed to renewable energy, according to a new report.

The report, which looks at how the SME sector regards energy supply, revealed that while 72 per cent say they would like energy suppliers to be more committed to renewables, only 11 per cent would rate their current energy supplier as excellent when it comes to renewable energy support and options.

Almost three-quarters (73 per cent) of SMEs label value for money as a main priority; a figure that increases to 94 per cent for SMEs with between 5-25 employees. However just 23 per cent believe they are receiving an excellent deal, with the study claiming that relatively few businesses actually switch to a new supplier.

Jonathan Kini, Chief Executive of Haven Power, states that although the amount of SMEs that are dissatisfied with their existing energy supplier is perhaps unsurprising, the sheer scale of the discontent revealed in this report remains shocking.

“SMEs want more from their supplier and a commitment to renewable energy is one of the demands they are pushing for. This suggests there is some fundamental change happening, and we in the energy sector need to respond to it by not only helping SMEs reduce their energy usage but also being able to supply 100 per cent renewable energy,” he said.

“The fact that only 21 per cent of respondents believe their supplier is completely committed to renewable energy and almost a third saying their supplier is either not very committed or they are not sure they have a renewable option shows a huge gap in the market for those with a different offer.

“This research is something of a wake-up call to many in the energy supply sector. It tells us what SMEs want in terms of renewable energy options, and what they expect from their supplier to help them achieve their goals of greener energy and lower usage.”

71 per cent of SMEs agree that it should be simpler to switch supplier, while one in five companies who tried to switch did not end up with a new supplier.

The report argues that the third factor that is likely to stimulate a switch, after price and service, is the offer of renewable electricity, with 22 per cent of businesses telling researchers that they would stay late at work to switch suppliers if they could purchase a completely clean energy product. The figure rises to 28 per cent for the largest-sized SMEs with 101-250 employees.

In addition, 26 per cent of SMEs cite that support in being more energy efficient is something that they look for in an energy supplier.

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